Here are our terms of service, this is the agreements made between you and us when using our website and services. Please keep up to date with these at all times.
This is the terms of service that you the “customer”, “buyer”, “client” agree to when using our “WEBSITENAME”, “https://WEBSITENAME.com, “Us”, “We” services. Please read through these as it contains important information regarding your rights and information about your account and the services we offer.
5.) WEBSITENAME reserves the right to change prices listed on WEBSITENAME.com, and the right to increase or reduce the amount of resources given to plans at any time without prior notice to you.
6.) The amount you pay for hosting will never increase from the date of purchase without prior notice (usually 30 days before your next billing period.
Any business website solutions purchased must be maintained for a minimum of 6 months from the date of the first invoice. Cancelling or leaving early will result in your services being suspended without the possibility of backups being provided. You do not officially own the website we design until the 6 month’s is up.
WEBSITENAME reserves the right to refuse or cancel service at its sole discretion. Failure to follow any terms or conditions established by WEBSITENAME may result in immediate termination and forfeiture of any refund agreements. This includes, but is not limited to abuse of WEBSITENAME staff (foul or derogitory comments) and or our network.
– Pornographic Material (of any kind)
– Sites that stream copyrighted material, either directly or via 3rd party websites (TV Shows, Movies..ect)
– File Dump/Mirror Scripts (similar to rapidshare)
– Sites promoting illegal activities
– Commercial Audio Streaming (more than one or two streams)
– Mail Bombers/Spam Scripts
– Forums and/or websites that distribute or link to warez/pirated/illegal content
– IRC Scripts/Bots
– Proxy Scripts/Anonymizers
– Pirated Software/Warez
– AutoSurf/PTC/PTS/PPC sites
– IP Scanners
– Bruteforce Programs/Scripts/Applications
– Banner-Ad services (commercial banner ad rotation)
– Escrow/Bank Debentures
– High-Yield Interest Programs (HYIP) or Related Sites
– Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
– Sale of any controlled substance without prior proof of appropriate permit(s)
– Prime Banks Programs
– Hateful/Racist/Harassment oriented sites
– Hacker focused sites/archives/programs
– Bank Debentures/Bank Debenture Trading Programs
– Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
– Mailer Pro
Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
– Use 25% or more of system resources for longer then 90 seconds. Activities that could cause such problems include, but are not limited to: CGI scripts, FTP, PHP, HTTP, etc.
– Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
– Run any type of web spider or indexer (including Google Cash / AdSpy) on shared hosting account.
– Run any software that interfaces with an IRC (Internet Relay Chat) network.
– Run any bit torrent application, tracker, or client.
– Participate in any file-sharing/peer-to-peer activities
– Run cron entries with intervals of less than 15 minutes.
– Run any MySQL queries longer than 15 seconds. MySQL tables should be indexed appropriately.
For VPS (Unmanaged Services) you agree that any activities considered prohibited usage (at WEBSITENAMEs discretion) will result in immediate account suspension or cancellation without a refund and the possibility that WEBSITENAME will impose fees; and/or pursue civil remedies without providing advance notice.
Misuse of System Resources: Intentional misuse of system resources, including but not limited to employing programs that consume excessive network capacity, CPU cycles, or disk IO.
Acceptable Time periods to run full cPanel back-ups (off-peak hours): Monday through Sunday 10pm-6am
* If your account is bigger than 5GB in size you can still back-up your account by downloading MYSQL via PHPMyAdmin and downloading your core files via FTP.
User agrees not to attempt to undermine or cause harm to any server or customer of Provider. Failure to comply with this rule will result in immediate termination of the user’s account.
User is expressly prohibited from sending unsolicited bulk mail messages (“junk mail” or “spam”). This includes, but is not limited to, bulk-mailing of commercial advertising, information announcements, and political tracts. Such material may only be sent to those who have specifically requested it. Malicious or threatening email is also prohibited. We reserve the right to immediately deactivate your use of our service if we discover such activity. Further, you agree to indemnify and hold us harmless from any claim resulting from your use or distribution of electronic mail services through the service provided through this Agreement. Anyone using our services for spamming or anyone who is found to be advertising their site by spamming will be immediately subject to a £500 cleanup/network abuse fee.
User understands that it may take up to 24 hours for any shared web hosting account to be activated or domain name to be registered. WEBSITENAME will set-up your account or register your domain name once payment has been received/processed and once your account has been verified. If you do not receive your account information within 24 hours and have not received an email or phone call from WEBSITENAME, please contact us immediately.
User understand that the transfer of websites from the users old web hosting provider to WEBSITENAME is provided as a courtesy. There is no guarantee WEBSITENAME will be able to transfer all of your website files from your old web hosting account to your new web hosting account. Keep in mind, every web hosting company is different and sometimes web hosts configure they’re servers in a manner that makes it impossible for WEBSITENAME to seamlessly transfer all data from your old web hosting account to your new web hosting account.
If user encounters physical downtime to their shared web hosting account that is not within the 99.9% uptime guarantee (for any given month), you may receive up to one month free credit to your shared web hosting account. Approval of any credit is credited at the discretion of WEBSITENAME depending upon justification provided by the user. Reports from 3rd party monitoring services may not be used for justification due to a variety of factors including the monitor’s network capacity/transit availability. The uptime of the server is defined by the reported uptime from the operating system of the server (which may differ from the uptime reported by individual services). To request a credit, please contact support@WEBSITENAME.com with justification. All requests must be made in writing (via email or snail mail).
WEBSITENAME does not condone the use of Dedicated IP addresses for any purpose other than SSL as required by the SSL Protocol. Any site located on a Dedicated IP without an active SSL certificate can be moved to a shared IP address of our choosing (without warning).
From time to time, WEBSITENAME will provide Free Domain name offers for new/transferred .com, .net, .org, .info, .biz and .us registrations. Should the user receive such offers, user understands Free domain name is only free if domain name registered/transferred is the primary domain name hosted with WEBSITENAME Example, if you registered example.com as your free domain name, example.com must be the primary domain name listed on your WEBSITENAME shared cPanel account. Unless otherwise stated, Free Domain name offers are only valid and included when user is paying yearly, at our standard rates. Promotional rates (50% off, 65% off..ect are not eligible for the free domain name offer).
To transfer the free domain name away from WEBSITENAME (anytime during the first year), user understands there will be a £15.00 non-refundable charge to complete the transfer-out process (this fee is not applicable after the first year). User also understands that in order to transfer-out free domain name, any and all web hosting balances owed to WEBSITENAME must be paid.
From time to time, WEBSITENAME will include a free wordpress install (meaning we will install and set-up wordpress for you). Should user receive such offer, user understands after initial install, WEBSITENAME is not responsible for any breaks/malfunctions to wordpress install (any further work on wordpress install after malfunction WEBSITENAME does so at it’s discretion).
From time to time, WEBSITENAME will include the initial hardening (securing) of the users wordpress install. Should the user receive such offer, user understand that WEBSITENAME (unless stated in writing) is not responsible for further security updates beyond the initial hardening of the wordpress install.
User will be paid referral fees for every client referred to WEBSITENAME. The referral fees will vary depending on the product/service purchased and does not include certain products and services. Here is the current commission structure (which is based on percentages of the first month paid by the referral to WEBSITENAME).
*Web Hosting: 50% of first payment made
Affiliate commissions will be paid via PayPal or Check with a minimum required commission value of £10.00 before payment can be disbursed. There is a 60 day hold on all affiliate commissions to catch and prevent fraud. If the referred product was refunded, the membership cancelled, or money was reimbursed, WEBSITENAME reserves the right to deduct the appropriate commissions from the affiliate’s account. WEBSITENAME does not give a commission when an affiliate makes a WEBSITENAME purchase and generates a commission for themselves. Affiliate accounts which have been suspended or terminated may, at our discretion, have some or all referrals invalidated and the account balanced adjusted accordingly. Please note the Commission Rate is subject to change from time to time (for which you will receive an email 30 days prior to the changes taking effect.
**Your affiliate application and status in the affiliate program may be suspended or terminated for any of the following reasons: Inappropriate advertisements (False claims, misleading hyperlinks), Spamming (mass email, mass newsgroup posting, etc…), Advertising on sites containing/promoting illegal activities, or for no reason at all at our discretion.
SCOPE OF AGREEMENT
By simply using our website and purchasing our services you are agreeing to these terms, it is your responsibility to keep up to date with these terms and ensure you agree to them.
Last Updated: 18/07/2019